Return and Refund Policy

We want you to be happy with your purchase! Merchandise accompanied by original receipts may be returned within 2 weeks of purchase at which time the original form of payment will be refunded. Customer is responsible for postage to return the merchandise to the store. Shipping and Delivery charges are non-refundable.

Merchandise must be unworn and unused with the original tags attached and packaging intact

After 14 days, NO RETURNS, EXCHANGES OR CREDITS WILL BE GIVEN.

Jenni Kidz reserves the right to refuse or limit returns and exchanges without the original receipts. All on sale & discounted merchandise is a final sale - no returns or exchanges, or price adjustments on these transactions.

Please email us at contact@jennikidz.ca to request a return for online orders before shipping the return back to us. Please include "RETURN REQUEST" in the subject line.